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AI Fundamentals

Categories: Level 1
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About Course

Master AI fundamentals to support your client work. This course covers how large language models work, responsible AI practices, model selection, and practical AI workflows starting with core concepts and moving to application. You’ll understand AI capabilities and limitations, enabling you to advise clients confidently and integrate AI tools effectively into your workflow.”

Why this works:

  • “Support your Partner’s work” is direct about the outcome
  • Advise our Partners confidently
  • Skips the multi-audience noise
  • Tighter and more purposeful
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What Will You Learn?

  • Learn to use Claude Enterprise strategically for client work. This course teaches you how large language models work, advanced prompting techniques, Claude's project and skill features, and practical automation workflows. EAs and promoted Leaders will gain the expertise to deliver AI-powered solutions that impress clients and position NeoWork as AI-capable."
  • Use the COSTAR framework to craft precise, effective prompts
  • Leverage Claude's Projects and Skills features for organized, scalable client work
  • Build practical AI workflows (e.g., automating Slack notifications from email alerts)
  • Understand AI capabilities and limitations to advise clients confidently
  • Select the right tools and models for different client problems

Course Content

What is AI really?

  • What is Generative AI
    00:00
  • Quiz – Module 1

How Large Language Modes Work

Using AI Responsibly at Work

Choosing the Right Claude Model
In this lesson, we explore the different models within the Claude family to help you select the right tool for your specific workflow needs:

Best use of Claude Prompting
This section is a training on behalf of Pragmatico. We will review the recorded live sessions on the usage of Claude.

Claude Connectors

Claude Projects & Skills

Claude Artifacts
Understand what Artifacts are and how they differ from standard chat Identify when Claude creates Artifacts automatically Recognize why Artifacts represent a shift toward efficient Claude usage Connect Artifacts to the "Own the New Method of Work" value

Need more Claude Tokens or Need Help to Automate something?

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