Ops Culture

About Course

This course will set the table for what kind of environment we would like to see our Operations team utilize moving forwards, as we push the envelope to set a new normal for what it means to be in the BPO Industry!

Course Content

The Challenge
Are you satisfied with "doing good?" Is good really good enough? Are you ready to accept the challenge to achieve greatness? Next up I will detail the 3 NeoWork Challenges I have set out for Operations. I believe that the pursuit of these challenges will help us define the culture of NeoWork that can define an industry, now my only question is, what are we waiting for?

Mamba Mentality

09:22
The NeoWork Challenge

Research
First up we have Research. Research can be defined simply as an opportunity to expand your horizons for learning. I’m hoping that with these 4 concepts we can simplify how you navigate this quest for knowledge.

Reinforce
Next up we have Reinforce. This concept is where you take what you’ve learned and not just repeat, but uphold it. its that simple.

Remix
And last but most certainly not last, we have the Remix. This is where you take all that you have taken from the previous two Challenges, and add your own personal method into the mix.

About Course

Course Content

Mamba Mentality

The NeoWork Challenge

Research
First up we have Research. Research can be defined simply as an opportunity to expand your horizons for learning. I’m hoping that with these 4 concepts we can simplify how you navigate this quest for knowledge.

Growth Mindset

History

Materials

Team

The Research Challenge

Reinforce
Next up we have Reinforce. This concept is where you take what you’ve learned and not just repeat, but uphold it. its that simple.

Participate

Document

Speed

Visibility

Coaching

Repitition

The Reinforce Challenge

Remix
And last but most certainly not last, we have the Remix. This is where you take all that you have taken from the previous two Challenges, and add your own personal method into the mix.

The NeoWork Difference

The You Difference

The Remix Challenge

Summary

Challenge Accepted?

Ops Culture Quiz

About Course

Course Content

Mamba Mentality

The NeoWork Challenge

Research First up we have Research. Research can be defined simply as an opportunity to expand your horizons for learning. I’m hoping that with these 4 concepts we can simplify how you navigate this quest for knowledge.

Growth Mindset

History

Materials

Team

The Research Challenge

Reinforce Next up we have Reinforce. This concept is where you take what you’ve learned and not just repeat, but uphold it. its that simple.

Participate

Document

Speed

Visibility

Coaching

Repitition

The Reinforce Challenge

Remix And last but most certainly not last, we have the Remix. This is where you take all that you have taken from the previous two Challenges, and add your own personal method into the mix.

The NeoWork Difference

The You Difference

The Remix Challenge

Summary

Challenge Accepted?

Ops Culture Quiz

Student Ratings & Reviews

Research
First up we have Research. Research can be defined simply as an opportunity to expand your horizons for learning. I’m hoping that with these 4 concepts we can simplify how you navigate this quest for knowledge.

Reinforce
Next up we have Reinforce. This concept is where you take what you’ve learned and not just repeat, but uphold it. its that simple.

Remix
And last but most certainly not last, we have the Remix. This is where you take all that you have taken from the previous two Challenges, and add your own personal method into the mix.